McDonald;s American Samoa is investing in its staff through training courses to properly equip its local yeam members to excel in management roles .
Last week McDonald’s Corporate trainer from New Zealand, Ms. Ella James, was on island to conduct extensive training courses .
Two courses were offered back to back starting with 10 employees taking the Shift Management Excellence (SMX) course while 11 more senior managers sat the Advanced Shift Management (ASM) course.
McDonald’s courses are recognized as college credits towards a Business Management Degree at several NZ universities.
Four employees from McDonald’s Apia were part of the group and have received training for the more advanced “Made For You” system that American Samoa uses.
McDonald’s American Samoa & Samoa Owner/Operator, Mr. Charlie Tautolo is very pleased with the outcome of the course “as it provides opportunities for our own people to advance in the McDonald’s Operations and also improve them individually.”
Operations – General Manager, Mrs Talaleu Samuelu adds, “Alot of pre-requisite training and planning had to happen in order for our Corporate Trainer to agree on making the trip to the islands.
“We are fortunate to graduate all of our managers and is a very proud moment for Am.Samoa and Samoa”
A graduation ceremony was held last Saturday to celebrate the achievements of these new managers.
