ANZ Explains Policy for Cashing Tax Refund Checks

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Today is tax refund checks Day #2.

Treasury says $1.2 million worth of checks will be released beginning at 10 am but people are already lined up at the ground floor of the EOB.

The batch out today is for those who filed February 1 to the 3rd.

KHJ News has received calls from members of the public as to why ANZ Bank is only cashing 20% of their refund checks and requiring them to deposit the balance.

Sean Stratton, Interim Country Manager for ANZ Guam Inc, explained that since the refunds are issued on Bank of Hawaii checks, the normal ANZ Bank procedure is to hold the checks for four business days.

But for their customers, ANZ is cashing 20% of the refund checks and requiring a deposit of the balance.

Stratton said the recipients can always cash their checks at BOH but they are providing the service to help their customers.

In the past, stores would readily cash refund checks but require a 10% purchase, however banking rules now prohibit stores from cashing checks of more than $1,000.

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